Terms of Service

Version 1.4

Last updated: 2026-05-06 Effective date: 2026-05-06 (existing users re-prompted to accept on next sign-in via the in-app blocking modal)

What changed in v1.4 (2026-05-06): Updated the Provider's mailing address and added a phone number for notices. The Provider is now reachable at Reactiphi LLC, 68 Harrison Ave Ste 605 PMB 527052, Boston, MA 02111-1929, USA, phone (508) 474-9425. No substantive changes to obligations, rights, or terms of use; this is a contact-information update only.

What changed in v1.3 (2026-04-30): Added new Section 4A — Prohibited Uses, Crisis Disclaimer, and User Sole Responsibility: explicit prohibition of self-harm / suicide / eating-disorder / criminal content; crisis-resource hotlines (988 in the US, Samaritans in the UK, etc.); express user assumption of risk; broad release-and-waiver of claims against reactiphi for harm arising from prohibited use or reliance on Outputs without independent professional verification. Added "self-harm" to the §4(f) prohibited- content list. Updated §12(c) carve-outs so the liability cap does not apply to §4A breaches.

What changed in v1.2 (2026-04-30): Section 10 (Fees, Wallet, Top-ups, and Refunds) rewritten to describe the prepaid-wallet pay-as-you-go billing model that replaces the former trial-budget / per-license structure. Added explicit refund policy, beta-credit terms, and tax disclosure. References to "trial cap" / "trial license" updated throughout.


1. Definitions

For the purposes of these Terms of Service ("Terms"):

2. Acceptance of Terms

By creating an Account, accepting an invitation to join an Organization on the Service, or otherwise accessing or using the Service, You agree to be bound by these Terms. If You are accepting these Terms on behalf of an Organization, You represent and warrant that You have the authority to bind that Organization to these Terms, and "You" and "Customer" shall refer to that Organization.

If You do not agree to these Terms, do not create an Account and do not use the Service.

3. License Grant

Subject to Customer's compliance with these Terms, the applicable Master Services Agreement, and timely payment of any applicable fees, reactiphi grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the License term to:

(a) Access and use the Service for Customer's internal business purposes; (b) Permit Authorized Users to access and use the Service on Customer's behalf; (c) Generate Outputs and use them for Customer's internal business purposes, including sharing such Outputs with Customer's own clients, employees, and contractors as part of Customer's normal course of business.

4. Restrictions on Use

Customer shall not, and shall not permit any Authorized User or third party to:

(a) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, models, algorithms, or trade secrets of the Service, except to the extent such restriction is prohibited by applicable law; (b) Modify, adapt, translate, or create derivative works of the Service or Documentation; (c) Sell, rent, lease, sublicense, distribute, transfer, or otherwise commercially exploit the Service or Outputs as a standalone product (Outputs may be incorporated into Customer's own deliverables in the normal course of business); (d) Use the Service to develop a competing product; (e) Remove, alter, or obscure any proprietary notices, branding, or attribution in the Service, Documentation, or Outputs; (f) Use the Service to process or generate content that violates applicable law, including content that is defamatory, harassing, infringes third-party intellectual property rights, depicts the sexual exploitation of minors, incites violence or terrorism, encourages, glorifies, or provides instructions for self-harm, suicide, eating disorders, or other forms of self-injury, or violates export-control laws; (g) Use the Service to harass, surveil, target, or profile any specific natural person without that person's informed consent (the Service is designed for testing creative concepts against simulated audiences, not for analyzing real individuals); (h) Submit Customer Inputs that contain Personal Data of any data subject without the lawful basis to do so under applicable data-protection law; (i) Bypass or attempt to bypass any usage limits, rate limits, wallet-balance checks, or technical access controls of the Service; (j) Use the Service in any manner that interferes with or disrupts the integrity or performance of the Service or its underlying infrastructure; (k) Use the Service in any manner that violates the acceptable-use policies of reactiphi's upstream service providers (including, without limitation, the model providers whose APIs the Service relies upon); (l) Probe, scan, or test the vulnerability of the Service except pursuant to reactiphi's then-current responsible-disclosure policy or with reactiphi's prior written consent.

Violation of this Section may, in reactiphi's reasonable discretion, result in immediate suspension or termination of Customer's License.

4A. Prohibited Uses, Crisis Disclaimer, and User Sole Responsibility

(a) The Service is a creative-testing tool, not a service for emergencies, mental health, medical advice, legal advice, or financial advice. Synthetic Personas are statistical constructs based on demographic and personality priors and do not constitute therapy, counseling, diagnosis, treatment, prescription, legal counsel, fiduciary advice, or any other form of professional service. The Service is not designed for, and must not be used as, a crisis hotline, suicide-prevention resource, or mental-health intervention.

(b) Crisis resources. If You or someone You know is in crisis or experiencing thoughts of self-harm or suicide, do not use the Service — contact a qualified crisis service immediately:

(c) Strictly prohibited content and activities. Without limiting the restrictions in Section 4, Customer shall not, and shall not permit any Authorized User to, use the Service to plan, encourage, glorify, instruct, simulate, or facilitate any of the following — regardless of whether the content is intended as creative fiction, satire, marketing copy, or hypothetical research:

Customer is solely responsible for the lawfulness, accuracy, and ethical character of all Customer Inputs and any deliverables Customer derives from Outputs.

(d) Sole responsibility and waiver. Customer expressly assumes all risk arising from Customer's use of the Service, including, without limitation:

To the fullest extent permitted by law, Customer hereby releases, waives, discharges, and covenants not to sue reactiphi, its affiliates, officers, directors, employees, agents, contractors, model providers, and licensors from and against any and all claims, demands, actions, causes of action, damages, losses, costs, and expenses arising out of or relating to: (i) Customer's use of the Service for any prohibited purpose described in Section 4 or this Section 4A; (ii) any harm to Customer or any third party caused by Customer's use of, or reliance on, Outputs; (iii) any failure of the Service to detect, prevent, or warn about prohibited content Customer submits; or (iv) any decision Customer makes in reliance on Outputs without independent professional verification.

(e) Reactiphi reserves the right to refuse, suspend, terminate, or remove any Customer Account, Customer Inputs, or Outputs at any time, with or without notice, that reactiphi reasonably believes — in its sole discretion — violates this Section, applicable law, or the safety of any person. Reactiphi has no obligation to monitor Customer Inputs or Outputs but may do so at its discretion.

(f) Reporting. If You become aware of any use of the Service that violates this Section — whether by Yourself, an Authorized User, or any third party — You must report it immediately to operations@reactiphi.com.

5. Customer Responsibility for Inputs

Customer is solely responsible for:

(a) The lawfulness, accuracy, and appropriateness of all Customer Inputs; (b) Obtaining all necessary rights, consents, licenses, and permissions to submit Customer Inputs to the Service; (c) Determining whether the Service is suitable for Customer's intended use case; (d) Ensuring that any data submitted to the Service complies with all applicable privacy, data-protection, intellectual property, and other laws; (e) Validating Outputs before relying on them for any business decision.

reactiphi does not pre-screen, filter, or moderate Customer Inputs. reactiphi reserves the right (but assumes no obligation) to remove or refuse to process any Customer Input that reactiphi determines, in its sole discretion, violates these Terms.

6. AI / Synthetic-Data Disclaimer (Critical — Read Carefully)

CUSTOMER ACKNOWLEDGES AND AGREES TO THE FOLLOWING:

(a) Outputs are simulated indicators, not professional advice. The Service uses large language models and statistical sampling to simulate audience reactions to creative content. Outputs reflect the modeled responses of synthetic personas — not real human respondents. Outputs are intended as directional signals for early-stage iteration, not as a substitute for fielded research with real respondents, professional marketing advice, legal advice, medical advice, financial advice, psychological advice, or any other form of expert counsel.

(b) No guarantee of real-world performance. reactiphi makes no representation or warranty that creative content rated favorably by Synthetic Personas will perform favorably with real audiences in any market, channel, or context. Real-world advertising performance depends on factors that are not modeled by the Service, including but not limited to: media-buying execution, channel-specific delivery dynamics, competitive context, brand equity, cultural moments, news cycles, regulatory environment, distribution timing, and individual buyer psychology in market.

(c) Synthetic Personas are not real people. Synthetic Personas are statistical constructs. They do not vote in elections, purchase products, or make any real-world decisions. Their reactions reflect what a large language model, conditioned on demographic and personality priors, infers a person matching those priors might say. The Service's validation suite documents the limits of this inference (see Documentation). Customer shall not represent Outputs to third parties as the views of real individuals.

(d) Known limitations. The Service has documented limitations including but not limited to: temporal bias (the underlying model is trained on data through a cutoff date and projects post-cutoff understanding onto historical contexts), Western-population bias, sycophancy bias, low-N statistical noise, and model drift across releases. These limitations are described in the Documentation and in the in-app methodology notes.

(e) High-stakes use requires fielded validation. For decisions involving material financial commitment, regulated advertising claims, medical or pharmaceutical marketing, political campaign expenditure, brand-defining creative bets, or any other high-consequence use, Customer shall pair Outputs with traditional fielded research with real human respondents before reliance.

(f) reactiphi does not warrant Outputs are factually correct. Outputs may include inaccurate, biased, or fabricated statements ("hallucinations"). Customer shall not rely on Outputs as a source of fact about the real world.

7. Intellectual Property

(a) reactiphi's IP. reactiphi and its licensors retain all right, title, and interest in and to the Service, the Platform, all underlying software, the trained models and prompts, the methodology, the Documentation, the reactiphi name and trademarks, and all derivatives and improvements thereof. Nothing in these Terms transfers ownership of any of the foregoing to Customer.

(b) Customer Inputs. As between reactiphi and Customer, Customer retains all right, title, and interest in and to Customer Inputs. Customer grants reactiphi a limited, worldwide, royalty-free license to host, process, transmit, and otherwise use Customer Inputs solely for the purpose of providing the Service to Customer and as otherwise expressly permitted under these Terms or the Privacy Policy.

(c) Outputs. As between reactiphi and Customer, Customer owns the Outputs generated specifically in response to Customer's own Customer Inputs, subject to reactiphi's underlying rights in the Platform and the prompts/scoring rubrics that produced those Outputs. Customer may not assert ownership over the Platform, the rubrics, the trained models, or any Outputs that are the trivial restatement of the platform's own template structures.

(d) Feedback. If Customer or any Authorized User provides reactiphi with suggestions, ideas, enhancement requests, recommendations, or other feedback regarding the Service ("Feedback"), reactiphi may use such Feedback for any purpose without obligation or compensation to Customer.

(e) Aggregated and anonymized data. reactiphi may use aggregated, de-identified data derived from Customer's use of the Service (with all Customer Inputs and identifying information removed) for the purposes of improving the Service, benchmarking, statistical analysis, marketing the Service, and similar internal business purposes. This Section does not authorize the use of any Personal Data or Customer Confidential Information in identifiable form.

8. Privacy and Data Security

reactiphi's collection, use, and disclosure of Personal Data in connection with the Service is governed by the Privacy Policy, which is incorporated into these Terms by reference.

For Customers subject to the General Data Protection Regulation, the California Consumer Privacy Act, or comparable data-protection laws, the Master Services Agreement includes a Data Processing Addendum that governs the processing of Personal Data on Customer's behalf.

reactiphi implements reasonable technical and organizational security measures designed to protect the Service and Customer data, including: encryption of data in transit and at rest, role-based access controls, isolated tenant data architecture (each Organization's data is queryable only via that Organization's authenticated sessions), per-organization usage and billing isolation, audit logging of administrative actions, regular security review, and a responsible-disclosure policy.

No security measure is perfect. Customer acknowledges that no Internet-based service can guarantee absolute security against all attack vectors and that, in the event of a security incident, reactiphi's responsibility is limited as set forth in these Terms and the Master Services Agreement.

9. Service Availability and Modifications

reactiphi uses commercially reasonable efforts to keep the Service available 24/7. However, the Service may be unavailable from time to time due to scheduled maintenance, emergency maintenance, third-party service-provider outages (including, without limitation, the model APIs the Service relies upon), force majeure events, or other circumstances. reactiphi does not warrant any specific uptime percentage except as expressly set forth in a written Service Level Agreement signed by both parties.

reactiphi may modify, enhance, deprecate, or discontinue features of the Service at any time. Material adverse changes will be communicated with reasonable advance notice. Promotional, beta, or admin-granted credits may be modified or discontinued at any time without notice.

10. Fees, Wallet, Top-ups, and Refunds

(a) Pay-as-you-go pricing. The Service uses a prepaid wallet model. There is no subscription, no recurring charge, and no auto-renewal. Customer pays only when launching a campaign, by debiting from a prepaid wallet balance. Top-ups can be made at any time in any amount within the per-transaction minimum and maximum (currently $5.00 to $1,000.00 USD per top-up).

(b) Campaign pricing. Each campaign is priced based on the chosen audience-size tier:

Tier Audience Price (USD)
Pulse 10 simulated personas $4.99
Standard 50 simulated personas $9.99
Pro 100 simulated personas $19.99

Larger audience sizes ("Enterprise") are available by contacting sales@reactiphi.com. Prices may be changed at any time with reasonable notice; campaigns launched before a price change are charged at the price in effect at the time of launch.

(c) Wallet operation. When Customer tops up, the corresponding amount is added to Customer's wallet balance. When Customer launches a campaign, the campaign price is debited from the wallet. If the balance is insufficient to cover the campaign price, the launch is rejected and Customer is prompted to top up. Wallet balance is denominated in United States Dollars and never expires.

(d) Failed launches. If a campaign launch fails after the wallet has been debited (for example, due to a Service error or LLM provider outage), reactiphi will automatically credit the same amount back to Customer's wallet within minutes. The corresponding refund transaction is visible in Customer's transaction history.

(e) Top-up refunds. Top-ups are non-refundable as a default policy because the wallet balance never expires and can be spent at any time. However, reactiphi will consider refund requests on a case-by-case basis at its sole discretion (e.g., Customer no longer plans to use the Service, was charged in error, or has an unspent balance after a long period of inactivity). Refund requests should be sent to operations@reactiphi.com with the relevant payment IDs.

(f) Beta credits. Reactiphi may, at its sole discretion, grant complementary wallet credits to selected Customers (e.g., beta testers, evaluation users, or as service-recovery credits). Beta credits are recorded as wallet transactions and are spent in the same way as paid top-ups. Beta credits have no cash value, are non-refundable, and may be revoked at any time prior to being spent.

(g) Currency and taxes. All fees and balances are denominated in United States Dollars. Top-ups may be subject to applicable sales tax depending on Customer's billing location; where applicable, sales tax is collected at top-up time by the Service's payment processor (Stripe).

(h) Payment processing. Card payments and bank transfers are processed by Stripe, Inc. Reactiphi does not store full payment-card numbers — only the Stripe-issued payment-method tokens needed to display the last four digits and reissue receipts. Stripe's privacy practices are governed by stripe.com/privacy.

(i) Disputes and chargebacks. Customer agrees to contact reactiphi at operations@reactiphi.com before initiating a chargeback or payment dispute. Improper or fraudulent chargebacks may result in immediate account suspension pending resolution.

11. Disclaimers of Warranty

EXCEPT AS EXPRESSLY SET FORTH IN A WRITTEN MASTER SERVICES AGREEMENT SIGNED BY REACTIPHI, THE SERVICE, THE PLATFORM, ALL OUTPUTS, AND ALL DOCUMENTATION ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. REACTIPHI DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION:

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY REACTIPHI OR ANY OF ITS PERSONNEL SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

CUSTOMER'S USE OF THE SERVICE IS AT CUSTOMER'S SOLE RISK.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

(a) Cap. reactiphi's aggregate liability arising out of or relating to these Terms, the Service, or any Output, whether in contract, tort, strict liability, breach of warranty, or otherwise, shall not exceed the greater of: (i) the total fees paid by Customer to reactiphi for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (ii) one hundred United States Dollars ($100). For Customers using only complementary credits (beta testers and similar), the applicable cap is $100. In no event shall reactiphi's total aggregate liability under this Section exceed fifty thousand United States Dollars ($50,000).

(b) Exclusion of indirect damages. IN NO EVENT SHALL REACTIPHI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, BRAND REPUTATION, ANTICIPATED SAVINGS, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(c) Carve-outs. The limitations in this Section do not apply to: (i) Customer's payment obligations; (ii) Customer's breach of Sections 4 (Restrictions), 4A (Prohibited Uses, Crisis Disclaimer, and User Sole Responsibility), 5 (Customer Responsibility for Inputs), 7 (Intellectual Property — to the extent Customer infringes reactiphi's IP), or 12 (Confidentiality); (iii) Customer's indemnification obligations; or (iv) any liability that cannot be limited under applicable law.

(d) Allocation of risk. Customer acknowledges that the fees charged for the Service reflect the allocation of risk set forth in these Terms and that reactiphi would not provide the Service on the same economic terms in the absence of these limitations.

13. Confidentiality

(a) Definition. "Confidential Information" means non-public information disclosed by one party (the "Discloser") to the other (the "Recipient") that is marked or identified as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes, without limitation: Customer Inputs, business plans, customer lists, pricing information, the reactiphi Platform's source code and methodology details not contained in public Documentation, security procedures, and the terms of any Master Services Agreement.

(b) Obligations. The Recipient shall: (i) use Confidential Information solely for the purposes of performing under these Terms; (ii) protect Confidential Information using at least the same degree of care it uses to protect its own confidential information of similar sensitivity, but in no event less than reasonable care; and (iii) not disclose Confidential Information to any third party except to its employees, contractors, and advisors who have a need to know and who are bound by written or professional obligations of confidentiality at least as protective as this Section.

(c) Exceptions. The obligations in this Section do not apply to information that: (i) is or becomes publicly known through no fault of the Recipient; (ii) was lawfully known to the Recipient prior to disclosure; (iii) is independently developed by the Recipient without use of the Confidential Information; or (iv) is required to be disclosed by law or court order, provided the Recipient gives the Discloser prompt notice and the opportunity to seek a protective order.

14. Indemnification

(a) Customer indemnification of reactiphi. Customer shall defend, indemnify, and hold harmless reactiphi and its officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (i) Customer Inputs, including any claim that Customer Inputs infringe a third party's intellectual property rights, violate any law, or breach any contract; (ii) Customer's or any Authorized User's use of the Service in violation of these Terms or applicable law; (iii) any claim by an end recipient of Customer's deliverables (including Customer's clients) alleging harm caused by Customer's use of Outputs.

(b) reactiphi indemnification of Customer. Subject to the limitations in Section 12, reactiphi shall defend Customer against any third-party claim alleging that Customer's authorized use of the Service infringes that third party's intellectual property rights, and shall pay the damages finally awarded against Customer in such claim or the settlement amount agreed by reactiphi. The foregoing obligation does not apply to: (i) claims arising from Customer Inputs; (ii) claims arising from Customer's combination of the Service with any non-reactiphi product or service not expressly authorized by reactiphi; (iii) claims arising from Customer's modification of the Service; or (iv) claims arising from Customer's continued use of the Service after reactiphi has provided a non-infringing alternative or notified Customer to cease use.

(c) Procedure. The indemnified party shall: (i) promptly notify the indemnifying party of any claim; (ii) give the indemnifying party sole control of the defense and settlement of the claim (provided the indemnifying party shall not settle any claim that imposes obligations or liability on the indemnified party without the indemnified party's consent, not to be unreasonably withheld); and (iii) provide reasonable cooperation in the defense at the indemnifying party's expense.

15. Term and Termination

(a) Term. These Terms apply for as long as Customer has access to the Service. The term of any Customer's License is governed by the applicable Master Services Agreement.

(b) Termination by Customer. Customer may terminate its License in accordance with the Master Services Agreement. Customer may close its individual user Account at any time by contacting reactiphi.

(c) Termination by reactiphi. reactiphi may suspend or terminate Customer's License or any Authorized User's Account, with or without notice, if: (i) Customer materially breaches these Terms or the Master Services Agreement and fails to cure within ten (10) days of written notice (or immediately for breaches of Sections 4, 7, or 13); (ii) Customer becomes the subject of a bankruptcy filing or similar insolvency proceeding; (iii) reactiphi reasonably believes continued provision of the Service would create legal, security, or reputational risk to reactiphi.

(d) Effect of termination. Upon termination: (i) Customer's right to access the Service immediately ceases; (ii) Customer remains liable for all fees accrued prior to termination; (iii) the rights and obligations of the parties under Sections 6, 7, 11, 12, 13, 14, 15(d), and 16 survive termination; (iv) Customer may request a complete export of its data within thirty (30) days of termination, after which reactiphi may delete Customer data in accordance with the Privacy Policy.

16. Governing Law and Dispute Resolution

(a) Governing law. These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

(b) Mandatory binding arbitration. Any dispute, controversy, or claim arising out of or relating to these Terms, the Service, or the relationship between the parties — except for the claims expressly carved out in Section 16(c) — shall be finally resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules then in effect. The seat of arbitration shall be Wilmington, Delaware, USA. The language of the arbitration shall be English. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

(c) Carve-outs from arbitration. The following claims may be brought in court: (i) actions for injunctive or equitable relief to protect intellectual property or Confidential Information; (ii) collection actions for undisputed amounts owed; (iii) any claim that cannot be subjected to arbitration under applicable law.

(d) No class actions. Disputes shall be resolved on an individual basis. Customer and reactiphi each waive the right to participate in any class, collective, consolidated, or representative action against the other.

(e) Limitations period. Any cause of action against reactiphi arising out of or relating to these Terms must be brought within one (1) year after the cause of action arises, or it shall be permanently barred.

17. Changes to These Terms

reactiphi may modify these Terms from time to time. When reactiphi does so, reactiphi will: (i) update the "Last updated" and version-number fields above; (ii) provide notice through the Service (typically via the in-app blocking modal at next sign-in); and (iii) require existing users to affirmatively accept the updated Terms before continuing to use the Service. Continued use of the Service after the effective date of an updated Terms constitutes acceptance.

If Customer does not agree to a material change, Customer's sole remedy is to discontinue use of the Service.

18. General Provisions

(a) Entire agreement. These Terms, together with the Privacy Policy and any executed Master Services Agreement (which controls in case of conflict), constitute the entire agreement between the parties regarding the subject matter hereof and supersede all prior or contemporaneous communications, whether oral or written.

(b) Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving its original intent.

(c) Waiver. No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term, and any party's failure to assert a right or provision shall not constitute a waiver.

(d) Assignment. Customer may not assign or transfer these Terms, in whole or in part, without reactiphi's prior written consent. reactiphi may freely assign these Terms in connection with a merger, acquisition, sale of assets, or operation of law.

(e) Force majeure. Neither party is liable for any delay or failure to perform (other than payment obligations) caused by circumstances beyond its reasonable control, including acts of God, war, terrorism, civil unrest, pandemic, fire, flood, government action, or third-party service-provider outage.

(f) Notices. Notices to reactiphi shall be sent to legal@reactiphi.com with a copy by certified mail to Reactiphi LLC, 68 Harrison Ave Ste 605 PMB 527052, Boston, MA 02111-1929, USA (phone: (508) 474-9425). Notices to Customer shall be sent to the email address associated with the Customer's primary administrator Account. Notices are deemed delivered one business day after sending, in the absence of a delivery-failure response.

(g) Independent contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

(h) Headings. Section headings are for convenience only and do not affect interpretation.

(i) English controls. These Terms are drafted in English. Any translation is for convenience only and the English version shall control in case of conflict.

(j) Export controls. Customer represents that it is not located in, and will not use the Service from, a country embargoed by the United States, and that Customer is not on any U.S. government list of prohibited or restricted parties.


Document control

Field Value
Document version 1.4
Effective date 2026-05-06
Replaces Version 1.3 (2026-04-30) — contact-info update only
Owner Reactiphi LLC, operator of reactiphi
Authorized signatory Simarjot Pabla, Founder & CEO
Notice email legal@reactiphi.com
Privacy contact privacy@reactiphi.com
Security contact security@reactiphi.com
General / operations operations@reactiphi.com
Mailing address Reactiphi LLC, 68 Harrison Ave Ste 605 PMB 527052, Boston, MA 02111-1929, USA
Phone (508) 474-9425
Registered agent United States Corporation Agents, Inc. (LegalZoom), 131 Continental Drive, Newark, DE 19713, USA
Governing law State of Delaware, USA

© 2026 Reactiphi LLC. All rights reserved.